Privacy Policy
Only the Portuguese version of the Privacy Policy is legally binding. Translation is provided for user convenience. In the event of any discrepancy between the translation and the original in Portuguese, it is the original in Portuguese that prevails.
On May 25, 2018, the General Regulation on the Protection of Personal Data came into force – Regulation No. 2016/679 of the European Parliament and the Council, of April 27, 2016, which establishes the rules relating to the protection, processing and free circulation of personal data of natural persons and which applies directly to all entities that process this data, in any member state of the European Union, including Portugal.
This privacy policy describes VOX Oil's practices with respect to personal information and data that allows individuals to be identified (called “Personal Data”). This privacy policy applies to www.vox-oil.com (referred to as the “Site”), email messages, text messages and social media accounts (referred to as the “Platforms”). By using the Platforms, you agree to the terms of this policy.
Categories of personal data collected
The new General Data Protection Regulation establishes a more comprehensive definition of the concept of personal data. Personal data is any information, regardless of its nature and the medium in which it is presented, capable of identifying a person. These are examples of categories of personal data processed by VOX Oil.
Platform Data: When you visit the Website, we may collect data about you. Some of this data may be personal data. This information may include your search history, IP address, screen resolution, browser used, operating system and its settings, access times and the URL you used to reach us. If you are using a mobile device, we may also collect data that identifies your device, its settings and your location.
Booking/Order Data: If you make a reservation via the Website, we may need additional data from you. This information may include your name, identification document number, tax identification number (TIN), age, date of birth, telephone number, email, address, payment details, credit card details, billing address.
Responsible for processing your personal data
The entities responsible for processing your personal data are VOX Oil, owner of the support platform used by the Website.
Purpose for processing your personal data
VOX Oil guarantees that your personal data is only processed for the purposes communicated to you, and is not used for any other purpose. Therefore, we process your personal data to guarantee the quality of the service we provide and to be able to better respond to your needs. Some examples of purposes for which we may use your data are (non-exhaustive list):
Direct Marketing: To inform you of news, opportunities and promotions that may interest you.
Customer Management: So that we can send you all confirmations and/or requests for any transaction you carry out with us or through us.
Basis for processing your personal data
Your express consent, whether in writing or orally, for the purposes of, for example:
Direct marketing, so you receive emails or SMS messages, by VOX Oil.
Execution of a contract: that you signed with VOX Oil, such as a service purchased from VOX Oil.
Compliance with legal obligation.
VOX Oil's legitimate interest: for example, for the purpose of improving the quality of the service provided.
Situations for using your personal data
At VOX Oil we process your personal data with your consent, when you contract a service or when you use our website. This treatment can be done orally, in writing or via our website. Customer Support: If you choose to contact our customer services, we will collect any questions, complaints, or other information that you may submit to our support team. When you provide us with personal data, you are informing us that it is true, current, complete and correct. He is also informing us that he is authorized to give them away.
How we collect your personal data
Personal data provided by you: We collect your personal data directly from you. For example, when you are providing us with your personal data when you contact us via the Website form or contact our customer service. Personal data we collect passively: We also collect your personal data passively. For example, we collect data about you over time and across different Websites through advertisements. We also use tracking tools such as cookies (hyperlink).
How long do we keep your personal data
VOX Oil retains your personal data only for the period of time strictly necessary to fulfill the purpose for which you collected it or, as the case may be, until you exercise your right to object or right to erasure. After this retention period has elapsed, VOX Oil will delete your personal data.
To whom we transmit your personal data
Whenever necessary, VOX Oil may transmit your personal data to third parties – VOX Oil partner companies, for example, acquisition of goods or services for delivery or transportation – solely and exclusively for the purpose of executing a service you have contracted, and which requires third party logistics such as transport. Your personal data may also be communicated, in compliance with the law, to State entities, such as the Federal Revenue Service.
Your personal data protection rights and how to exercise them
Right of access to information: You can obtain confirmation of which personal data your personal data is processed by VOX Oil, as well as the respective information on the purposes of processing or the storage periods for this data.
Right to rectification: You can request the amendment of your personal data that is incorrect or incomplete.
Right to erasure: You can request the erasure of your personal data, as long as there are no legal requirements for its conservation.
Right to portability: You may receive the personal data you provided to us in a structured form in a machine-readable digital format.
Right to object: You can object or withdraw the consent you previously gave to the processing of your personal data.
Right to limit processing: You can request limitation of the processing of your personal data, in the form of: 1. Suspension of processing; 2.Limiting the scope of processing to certain categories of data or processing purposes.
Right not to be subject to automated individual decisions: You can ask not to be subject to any decision made solely on the basis of automatic processing. These decisions are related to the definition of consumer profiles by VOX Oil, based on your tastes, interests and preferences, search and purchase history, etc., in particular to provide a quality service and adapt marketing communications.
You may exercise these rights in writing by sending an email to info@vox-oil.com.
Disclaimer
This website was created by Vox Oil. for informational purposes only and does not constitute technical advice or recommendation of any kind.
The material on the Site is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, Vox Vox – Oil provides the Site to you on the basis that Vox Oil excludes all representations, warranties, conditions and other terms (including, without limitation, conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to the Site.
Although Vox Oil endeavors to ensure that the information on the Site is correct, as all information has been obtained from sources believed to be reliable, Vox Oil does not guarantee the accuracy, depth or completeness of the material on the Site. This Site may contain technical inaccuracies and changes to the information contained herein may be made at any time.
Vox Oil may make changes to the products and prices described on the Site at any time without prior notice.
The success of any dealings based on the information provided on the website cannot be guaranteed and Vox Oil is not responsible for any actions (or lack thereof) taken as a result of relying on or in any way using the information contained on this website and in any way Event will be responsible for any damages resulting from reliance on or use of this information.
This website may contain links to other web pages. The inclusion of such links, however, does not constitute references or endorsements of the linked entities. Vox Oil specifically disclaims any responsibility for the positions taken by users in their individual cases or for any misunderstandings on the part of users of this site or any linked sites.
Descriptions of, references to, or access to other publications on the Site do not imply endorsement of those publications.
Cookies policy
Only the Portuguese version of the Cookies Policy is legally binding. Translation is provided for user convenience. In the event of any discrepancy between the translation and the original in Portuguese, it is the original in Portuguese that prevails.
What are they and what types of cookies does www.vox-oil.com use?
A cookie is a small text file automatically placed on the hard drives of users' computers when they access certain websites. Although they do not collect personal information that allows the user to be identified, cookies store generic information on the user's access device that allows them to later use the websites more quickly and efficiently. Cookies enable the storage of information on the server, in order to improve users' Web experiences and analyze and review site performance.
Cookies have specific functions, and may last for the user's session or extend after its closure, persistently, according to the function for which they are intended.
Cookies can be:
Necessary – generally active only during the user session, allowing identification, they are essential for the functioning of the services available on the websites;
Performance – active during the user session, or persistently, in order to improve the performance of the website, through analysis of the way users use it;
Functional – active during the user session, or persistently, in order to allow the user to have more efficient and individualized navigation;
Advertising – active persistently but for a limited period, with the aim of collecting user information about internet browsing habits so that the advertising viewed by the user corresponds to their needs and interests.
How can I manage cookies?
All browsers allow the user to accept, refuse or delete cookies, in particular by selecting the appropriate settings in the “options” or “preferences” menu of the respective browser, so that the user can, at any time, partially or completely disable the cookies used. on this or any other www.vox-oil.com Site.
What does not authorize the use of cookies imply?
If you prefer not to allow cookies, you have the possibility of disabling cookies in the browser you use, but you should bear in mind that this may prevent some web pages from being displayed correctly.
Usage policy
Only the Portuguese version of the Usage Policy is legally binding. Translation is provided for user convenience. In the event of any discrepancy between the translation and the original in Portuguese, it is the original in Portuguese that prevails.
Everything about how it works and why, and what you should keep in mind when using www.vox-oil.com (called the “Site”). If you don't find what you're looking for, get in touch using the form and we'll be happy to help.
Use of the Website is subject to the Usage Policy described below.
We appreciate that you carefully read the Usage Policy before using the Website.
By using the Website you agree to the Usage Policy.
This Site is created, owned, operated and maintained by or on behalf of VOX Oil.
This Usage Policy Agreement (referred to as the “Agreement”) sets forth the legally binding terms for your use of this VOX Oil Site. By using VOX Oil Services, you agree to be bound by this Agreement, either as a “Visitor” (which means you only browse the VOX Oil Website), or as a Customer (which means you actively use VOX Oil). The term “User” refers to a Visitor or a Customer. You are only authorized to use the VOX Oil Services (regardless of whether your access or use is intended) if you agree to be bound by all applicable laws and this Agreement.
O conteúdo e as informações deste Website e das aplicações móveis (incluindo, sem limitação, preço e disponibilidade de serviços), bem como do software das infraestruturas utilizadas para disponibilizar tal conteúdo e informações, é propriedade da VOX Oil ou das suas filiais, dos seus prestadores de serviços e fornecedores.
VOX Oil may, from time to time, amend this Agreement and such amendment will be effective upon posting by VOX Oil on the VOX Oil Website. You agree to be bound by any changes to this Agreement when you use the VOX Oil Services after such change is posted. However, it is important that you review this Agreement regularly to make sure you are up to date with any changes.
Resignation
A VOX Oil renuncia a qualquer responsabilidade por erros que possam ocorrer devido a erros do sistema ou falha (temporária ou permanente) do Website, das aplicações ou de outras ferramentas. Até à máxima extensão possível ao abrigo da lei aplicável, a VOX Oil não se responsabilizará por quaisquer danos resultantes da utilização, ou da impossibilidade de utilização, do Website.
Privacy Policy
Use of the VOX Oil Site and applications is governed by the VOX Oil Privacy Policy, which is available on the VOX Oil Privacy Policy page and incorporated by reference into these terms.
Use of copyrighted materials/trademarks
Any materials on this Site or Application including, without limitation, any documents, content, text, data, graphics, images, interfaces or other materials or works of authorship, are copyrighted materials owned and/or licensed by VOX Oil. All rights are reserved. The Materials include trademarks, service marks and trade names that are the property of VOX Oil and its affiliates, and may also include brand and product names that are trademarks, service marks or trade names of third parties that are the property of their respective owners. Unless otherwise indicated on the Website or Applications, you are hereby authorized to view, download, cache, copy and print the Materials subject to the following conditions: (1) Any copy of the Materials or portion thereof must include VOX Oil's copyright notice. (2) VOX Oil reserves the right to revoke such authorization at any time and any use by you must be discontinued immediately upon notice received from VOX Oil.
Hyperlink to this website
You are granted a limited, non-exclusive right to create a “hypertext” link to the home page of this Website or application provided that such link does not describe VOX Oil or any of its other products or services in a false, misleading, derogatory, or otherwise defamatory. This limited right may be revoked at any time for any reason. You may not use, frame or use framing techniques to enclose any trademark, logo or brand name or other proprietary information of VOX Oil including the images found on the Website, the content of any text or the layout/design of any page or of any form included on a page without the prior written permission of VOX Oil.
Advertising and links to third party pages
This Website contains hyperlinks to Websites and mobile applications operated by parties other than VOX Oil. Such hyperlinks are provided for your information and reference only. VOX Oil does not control such Websites or mobile applications and is not responsible for their contents or their use. VOX Oil's inclusion of hyperlinks to such Websites or mobile applications does not imply any endorsement of the material on such Websites or mobile applications or any association with their operators. You further acknowledge and agree that VOX Oil shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of and reliance on any content, goods or services available through a Website or a third-party mobile application.
Intellectual property
You agree not to copy, reverse engineer, or attempt to discover any source code of, distribute, or create derivative works based on the Service, in whole or in part. You agree not to access the Service by any means other than through the interface that is provided by VOX Oil for use in accessing the Service. Furthermore, any software that is made available on this Website or applications, including, without limitation, all HTML code and web controls, is the property of or licensed to VOX Oil. Any reproduction or redistribution of this software is expressly prohibited.
You confirm that you are at least 18 years of age and have the legal authority to enter into this agreement and to use this Website or the Applications in accordance with all Terms of Use herein. You agree to be financially responsible for all use of this Website or its applications. You also warrant that all information provided by you when using this Website or its applications is true and correct.
Contact
If you have any questions about these terms of Use, you can send them to the above mentioned address or send an email message to info@vox-oil.com. Write, for reference, “Question about Website”.
Break clause
If any part or provision of these terms of use is unenforceable or in conflict with the applicable law of any jurisdiction, the validity of the remaining parts or provisions will not be affected.
Applicable law
Portuguese law governs the terms of use of this Agreement as well as any disputes that may arise from this Agreement or the use of the VOX Oil Website or applications.
Any legal actions that may occur will have Lisbon-Portugal as the competent jurisdiction; The parties hereby irrevocably and unconditionally authorize and submit to the exclusive jurisdiction of such courts over any dispute, action or proceeding arising out of these terms of use.